Bookings

How to change / cancel nights or reservations
Change check-in and check-out dates, add more beds in a room, and change your reservations as you wish.     Changing a reservation check-in or check-out ...
Tue, 2 Jun, 2020 at 5:10 PM
Map of Beds: How to change guests from beds or rooms
Allocate your reservations to the correct beds and keep your operation organized. The Occupancy map must match the availability of your guests in "real...
Tue, 2 Jun, 2020 at 5:13 PM
Booking Label: what it is and how to create it
Labels are customizable color markers that indicate important information. It is a color code complementary to the standard of hqbeds (open reservation = ye...
Tue, 2 Jun, 2020 at 5:14 PM
How to attach vouchers, photos and documents on hqbeds
Scanned documents, photos, proof of payment, and other important files can be attached and stored directly on hqbeds. Attach payment receipts to reserva...
Tue, 2 Jun, 2020 at 5:15 PM
How the overbooking alert works
Overbookings are the worst part of the hospitality business. We know that and we do everything we can to prevent it, but sometimes they happen and it's...
Wed, 3 Jun, 2020 at 2:09 PM
How the reservation change alert works on hq and OTAs
Some OTAs and rate modalities allow flexible reservations in which the guest can make changes to the room type, check-in and check-out dates, number of gues...
Wed, 3 Jun, 2020 at 2:14 PM
Bookings report: Learn about filters
Go to Bookings > Reports > Bookings you can find all the bookings that have already passed through your hqbeds account ... but to find exactly the one...
Wed, 3 Jun, 2020 at 2:15 PM
What is Vizuh
Vizuh is the intelligent blacklisting system from hqbeds. It stores occurrences shared by properties (using the hqbeds) from all over the world regarding pr...
Wed, 3 Jun, 2020 at 3:46 PM