Bookings

General guide of Occupancy
Occupancy is one of the most important hqbeds tools, through this feature you can see exactly what is happening in your property.   Visualize up to 99 nig...
Tue, 2 Jun, 2020 at 3:05 PM
How works bookings with no-show
To mark a reservation as no-show, click to view the reservation details and click in the NO-show button. This button only appears in bookings with OPENE...
Tue, 2 Jun, 2020 at 3:07 PM
How to block beds or bedrooms
Every cell (bed or room) occupied on your Occupancy map is automatically unavailable for sale. But, if you prefer to block the sale of beds or rooms that ar...
Tue, 2 Jun, 2020 at 3:09 PM
Cleaning Control: What is Housekeeping and How to Use
Housekeeping is the hqbeds room/bed cleaning control tool where your team can generate reports for cleaning and manage the cleaning frequency.     How to...
Wed, 3 Jun, 2020 at 12:10 PM
How Pre-Booking works
Pre-reservations block the availability of selected beds for a specified period and are automatically canceled when it ends. It is ideal for reservations th...
Tue, 2 Jun, 2020 at 3:59 PM
How item rental works
Control the rental items, inform the return, break/loss, and if the item was purchased. Enable this tool at Property > Setup > Property info on t...
Tue, 2 Jun, 2020 at 4:13 PM
How to generate a Guest Report
The Guest report is simple and intuitive, with it you obtain valuable information such as registration data, which guests were staying at the property in a ...
Tue, 2 Jun, 2020 at 4:54 PM
How to generate an Monthly Average Ticket report
With the monthly average ticket indicator you will get information such as average occupancy, number of guests staying per month, average ticket/guest, aver...
Tue, 2 Jun, 2020 at 5:02 PM
How to register a new reservation
Making a new reservation is as intuitive as it sounds: select date cells on the Occupancy map and click on Reserve Now in orange at the top of the screen.  ...
Tue, 2 Jun, 2020 at 5:06 PM
How to make, cancel or block Check out of a reservation
How to Check out?   The Check-out is exactly the reverse of check-in.   You can do the check-out by clicking Check-out in the booking popup or by clicki...
Tue, 2 Jun, 2020 at 5:08 PM